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News @ LESTAC - Tag: security guard training frequently asked questions

Monday, August 13, 2012

Training and Licensing FAQ's

Is the Professional Security Guard Training Level 1 course sufficient to get my license?
            In most provinces, yes. However, in British Columbia you will need to arrange your own Final Exam and in Quebec they require 70 hours worth of training or a sufficient combination of training and experience. Always check with your provincial Ministry of Justice with any questions regarding licensing.

Am I allowed to carry a firearm while on duty?
            No. Unless you are driving an armoured vehicle you are not permitted to carry any type of weapon. This also includes a baton, pepper stray, a taser, a knife or anything that can be mistaken as a weapon.

How much does training cost?
            Tuition costs vary by region. Using your postal code you can find out pricing at www.guardtraining.ca

Do I ever need to attend a class?
            No. Our training is 100% online. You study at your own pace.

Will I be totally left on my own?
            No. You will always have the support of the Academy staff. We are available 24 hours a day, 7 days a week, 365 days a year. Never hesitate to ask questions or contact us for clarification.

Can you help me find a job after training?
            Unfortunately we cannot. Due to provincial laws we are not allowed to assist students in finding employment before, during, or after training.

Can I use the Professional Security Guard Training Level 1 program to become a police officer or to work in Corrections?
            All branches of police and the Department of Corrections train their own staff. For qualification requirements you must contact your local police department, the RCMP or your provincial civil service commission (for Corrections).

Can I become a security guard if I have a criminal record?
            In most Canadian provinces it is required that you have no criminal charges against you.  However, in some provinces they will still consider various factors such as the charge itself, how long it’s been since the charge was brought against you and your personal credentials.  Licensing is always at the discretion of the Ministry of Justice. You can also contact the Parole Board of Canada to enquire about getting a Pardon. Another factor you must consider is your eligibility for employment with a criminal record. Even if you are able to get a Security Guard License it’s not a guarantee that an employer can hire you.

Are there any eligibility criteria I must meet to take courses through the Academy?
            You must be the age of majority in your province and you must be either a Canadian citizen or a landed immigrant.

Am I eligible for a refund if I decide to drop out of the course?
            Possibly. It depends on how much of the course you have completed.  Under the Private Vocational Institutions Act we have the right to retain a percentage of tuition paid and the cost of the materials for the course.

How long do I have to complete the course?
            The minimum amount of time you must put into the course is 40 hours. Essentially the student decides how long it takes them to complete the course. If you have difficulty logging in or if you know your initial expected completion date is passed e-mail info@guardtraining.ca for an extension. (NOTE – You can take a maximum of 1 year to complete your course. We cannot offer any extensions beyond that)

What will happen when I complete the course?
            The Student Resources Coordinator will automatically be notified about your completion. Your certificate and transcript of your marks will be sent to the mailing address on file. It is important to keep your personal information up-to-date with us until you complete your course.

I get an error message when I try to finish a quiz or submit my report. What do I do?
            We apologize in advance for any technical difficulties you may experience while taking our course. E-mail info@guardtraining.ca immediately if you experience any problems with the website. We will do our best to resolve the problem as quickly as possible.

How long do I have to do the quizzes and the exam?
            You will have a maximum of 30 minutes to do each quiz and a maximum of 1 hour to do the Final Exam. After that time the system will automatically kick you out.

Posted by Chanelle Boudreau at 1:12 PM